Australia

NSW government’s one-stop Business Profile platform for business goes live

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Business owners can now start, grow and manage their business faster and easier, thanks to a new one-stop shop online platform, launched today by the NSW Government.

Minister for Customer Service Victor Dominello said the Service NSW Business Profile platform would make it easier for businesses to update their details, complete government transactions and apply for grants.

“Businesses are the backbone of the economy and owners should be spending more time on their operations and less time buried under piles of paperwork, visiting multiple websites and interacting with different agencies,” Mr Dominello said.

“Business Profile works like a digital dashboard, reducing pain points and putting business at the centre of the process.

“There are more than five million individual customer accounts – providing easy access to a range of government transactions and services. We want to replicate that for the estimated 700,000 registered businesses in NSW.

“The platform will evolve over time in response to customer feedback and demand.”

Examples of what businesses can initially complete via the Business Profile include:

  • Updating details, enabling businesses to ‘tell us once’ and access pre-filled forms;
  • Applying for and tracking grant applications, including for COVID-19 financial assistance; and
  • Applying for and tracking vocational licences.

Mr Dominello said Business Profile complements the existing Business Concierge Service, which has helped more than 24,000 business owners start and grow their business in NSW

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